She not only finds the chemical reaction in the body caused by stress fascinating, but stress is also her favorite topic to speak about, write about, or discuss in line at the grocery store.
With a surgically repaired heart, Eliz also knows stress management isn’t a “nice-to-have,” but rather an essential survival skill. Surviving a heart attack at age 35 while seven months pregnant with twins propelled Eliz on a mission to share her story to inspire other busy people to pay attention to their health. Just days after her heart stopped and she endured open heart surgery and a cesarean section delivery, Eliz held both her daughters together for the first time. Amazingly, despite the pain and uncertainty, what she felt most strongly was contentment. Her priorities were crystal clear. She knew she’d been given a second chance at life and a unique perspective for a reason. For nearly two decades, Eliz has been on a mission to inspire busy people to pay attention to their heart health. Recognizing stress as an essential and often under-addressed risk factor, Eliz conducted a research study on job stress.
Eliz is an author and writes a Top Health and Wellness Blog. She was named as a Top Online Influencer on Stress and Heart Health. She’s been seen on CNN, PBS, Lifetime, TNT, and many national and local news programs. A national spokesperson and advocate for the American Heart Association, Eliz received the Heart Hero Award in 2010. More recently, she has partnered on the Take Cholesterol To Heart campaign. Today, Eliz is a healthy 52-year-old living in Milwaukee, Wisconsin with her wonderful husband, Clay, their beautiful (now 17-year-old) daughters.
Ask Terry Hawkins what her specialty is and she will tell you simply – PEOPLE. Terry is an award-winning speaker, entrepreneur and best-selling author. She is a masterful educator in attitudinal and mind-set change, cutting-edge sales techniques, leadership development, temperament theories and relationship connectors, and communication strategies and many more. Terry is fascinated with human behavior and results, which has led her to tirelessly study the concepts of peak performance and the obstacles that stop people from succeeding.
Terry is also a well-established businesswoman. She founded her training company People in Progress Global in 1989, now called Progress Retail, an e-learning and sales management software company. Terry pioneered empathy-based sales and management training with a purely in-person training facilitation model. The business’ core education product, C.A.R.E. Customers Are Really Everything® has had over 25 years of durability in its analog, in-person format as a front-line retail sales system.
Terry, as a non-digital native, has successfully transitioned her business by leveraging technology. She has persevered through the trials of adapting what she’s known to be true, with what is required to remain relevant in the future. She’s a pioneer in retail sales education, mastering behavioral re-patterning tools that are consistent undertones in her retail education products and her keynote speaking addresses.
Jackie Huba is the co-author of two books on customer loyalty: Citizen Marketers: When People are the Message, which documents the emerging world of social media and how brands should begin to embrace a participatory culture. Besides being widely used at companies as an introduction to social media, Citizen Marketers has been adopted by college instructors as a tool for understanding the underlying nature of social media and what it means for marketing and public relations. Jackie’s first book, Creating Customer Evangelists: How Loyal Customers Become a Volunteer Sales Force, explains how companies convert customers into evangelists who spread the word about products, benefits or value propositions. Creating Customer Evangelists has been translated into six languages and has become a strategic focus for companies around the world.
Named as one of the 10 most influential online marketers, Jackie co-authors the award-winning Church of the Customer blog. With more than 105,000 daily readers, it’s ranked as one of the most popular business blogs in the world. Her work has frequently been featured in the media, such as the Wall Street Journal, The New York Times, Businessweek, and Advertising Age. She was a founding Board Member of the Word of Mouth Marketing Association.
She is an 11-year veteran of IBM, a graduate of Penn State University, a Pittsburgh Steelers fanatic and resides in Austin, Texas.
Angie brings more than 25 years of Medicare expertise to the Provider Outreach and Education team. She has worked on CERT error reduction and education for DMEPOS suppliers and physicians/practitioners. Angie is committed to helping providers with the challenges of understanding documentation and policy requirements and navigating the Medicare audit process. Her ultimate goal as an educator is to provide instruction that will result in Medicare provider compliance at the time of initial claim submission.
James E. Dion (Jim) is an authority in the field of retail and the founder and president of Dionco Inc. – Chicago. Jim graduated from Chicago State University (Illinois) BS and MS in Psychology in 1970 and 1971 and attended Illinois Institute of Technology Ph.D. (abd) in Industrial Psychology and Marketing in 1976.
His retail career already started years before that. In 1964, he started working in a men’s wear store and was appointed Store Manager only five years later. From the beginning, Jim had natural talent in retail. Gathering more than 30 years of progressive retail experience working at Sears, Levi Strauss, and Gilmore Department Stores, Jim has become one of the most sought-after Retail Consultants and Retail Speakers in the US and internationally.
Jim has taught at Laurier University and Ryerson University and the International Academy of Fashion Merchandising and Design in Chicago. He is a regular speaker for the National Retail Federation (NRF) on Retail Trends, Technology, Inventory Control, Best Practices in Sustainable Retail and Store Management.
Jim is the author of several books. His retail selling manual called Retail Selling Ain’t Brain Surgery, It’s Twice As Hard, and The Complete Idiot’s Guide to Starting and Running a Retail Store affirmed his standing as one of the most sought-after experts on retail.
Jim is a widely recognized retail speaker and has delivered numerous speeches, seminars, and workshops for some of the largest companies all around the world. He also studies and evaluates new retail POS, EDI, merchandising systems, and CRM software. He lectures on retail trends, technology issues, and on the Internet and its use and misuse by retailers and manufacturers. His style is professional and he speaks from practical “hands-on” experience.
DME Provider Outreach Education Consultant and DME Redeterminations Clinical Reviewer
Jessica is a Registered Nurse and has worked with Noridian Healthcare Services for more than seven years. Jessica has held a variety of positions with Noridian including, DME Appeals Medical Review Analyst, Medical Reviewer and Senior Clinical Reviewer.
Jessica now holds the position of DME Education Representative Clinical Reviewer. As an Education Representative, Jessica is responsible for offering support to Noridian’s supplier community by creating and presenting training courses involving detailed billing, coding, and coverage guidelines to ensure correct claim submission resulting in proper Medicare DMEPOS payments.
As a Medicare contractor, Noridian requires their education staff to have continued education within the Medicare healthcare field to ensure the most up to date knowledge is maintained. Jessica’s continued education includes a comprehensive knowledge of Medicare policy and procedures, in addition to a strong knowledge of ICD-10, HCPCS, and CPT coding.